The protection of your personal information and your privacy is very important to us. As a globally operating company, we make sure that all applicable laws and their requirements are observed. Our data protection organization covers all companies of the Ypsomed Group and ensures harmonized processes and the training of our employees.

Information on the processing of your personal data

On this page you can find all information on how Ypsomed Canada Inc. processes your personal data in different situations. Please read the privacy policy applicable to your situation thoroughly.

Visitors to Ypsomed Websites and Online Services

Buyer and consumer of Ypsomed products (Patient)

Changes to the Privacy and Cookie Policies

The contents of this Privacy and Cookie Policies must be amended from time to time in order to comply with legal requirements, to implement changes to our Websites, services and offers, to reflect any changes in the way we handle the personal information, or for any other purpose. You will always find the current versions of the Policies here. 


Ypsomed Canada Inc.
1 Holiday Avenue, Suite 605
Pointe Claire, QC  H9R 5N3

Telephone: 514 695 – 5959


Data Protection Officer

Please contact our Data Protection Officer at the below coordinates if you would like to:

  • Ask any questions or express any concerns about this Policies or any other matter related to our collection, use, protection, retention or disclosure of your personal information;
  • Access, correct or update your personal information, or request an accommodation in connection with exercising such rights;
  • Withdraw your consent to our continued use or disclosure of your personal information, subject to reasonable notice and legal restrictions; or
  • Request a copy of the applicable Policy in another format.

Please direct all such requests in writing to our Data Protection Officer at:

Attn: Data Protection Officer

Ypsomed Canada Inc.
1 Holiday Avenue, Suite 605
Pointe-Claire, QC  H9R 5N3
Telephone: 514 - 695 – 5959

You may ask for access to the personal information that we hold about you, as well as for information about our handling of your personal information.  Access will generally be provided free of charge; however, if you request that information be copied or transmitted to you, we may charge a reasonable fee where permitted by applicable law.  In certain circumstances, we may decline or be unable to provide access to some or all of the personal information that we hold about you, where permitted or required by applicable law. If we do not provide you with access, we will generally provide you with an explanation.